Migrate from Little Hotelier
Move from Little Hotelier to PeakSpitz, safely.
Moving off Little Hotelier should feel like restoring from a backup, not a leap of faith. Your hotel PMS data is read into a PeakSpitz environment of your own, checked against your real numbers, and run in parallel — while Little Hotelier keeps running, untouched, the whole time. Here is exactly how, step by step.
Little Hotelier, SiteMinder's product for small B&Bs and guesthouses, is deliberately quick and simple to start — a front-desk calendar, booking engine and channel manager powered by SiteMinder's network that a one- or two-person property can run without training. The usual reason to move is outgrowing that simplicity: as the business adds staff, retail, deeper reporting or real VAT accounting, a front-desk-first tool starts to need bolt-ons. PeakSpitz keeps the day-to-day light but adds operations, inventory, a storefront and real accounting in one place, with unlimited users.
The safe way to leave Little Hotelier
Work down the list at your own pace. Nothing here is irreversible, and your current system stays live throughout.
- 1
Before you touch anything — get a backup you own
Get a copy of your data out of Little Hotelier that you control — a file held on your side, not just a setting inside the system. Confirm in your contract that you have the right to export, and note any renewal, notice or lock-in dates so the timing stays on your terms.
- 2
Export your data
Pull rooms, rate plans, reservations and guest profiles out of Little Hotelier in the most complete format it offers — CSV, spreadsheet, or an account/API export. Take the history too, not just open items: past records, documents and contacts are worth keeping.
- 3
Send us a sample
Before you commit, send us a representative slice — a handful of customers, a few recent orders or bookings, part of your catalogue. We map it into PeakSpitz and show you the restored result, so you see exactly how your hotel PMS data lands before you move the rest.
- 4
See what maps to what
We line Little Hotelier up against PeakSpitz: rooms, rate plans, reservations and guest profiles become customers, catalogue, orders, documents and ledgers in one joined-up system. Anything without an obvious home is flagged early, not discovered late.
- 5
Bring it in — a read-only restore
Your data is read into a fresh, isolated PeakSpitz environment of your own. Nothing inside Little Hotelier is touched, changed or switched off — it keeps running exactly as it is.
- 6
Verify against your numbers
Before you trust it, reconcile the totals — balances, counts, tax and revenue — against what Little Hotelier shows today. The numbers have to match before anything goes live.
- 7
Run both in parallel
Keep Little Hotelier live and run PeakSpitz alongside it for as long as you like. Compare like for like, move one area across first, and build trust before you depend on it. No big-bang cutover, and no deadline from us.
- 8
Cross over and decommission — on your terms
Switch over only when PeakSpitz has earned it. Keep your Little Hotelier export archived as a safety net, and close the old subscription when you are ready — not a moment before.
What maps where: Little Hotelier → PeakSpitz
Little Hotelier
Front-desk calendar bookings
PeakSpitz
Bookings recorded as orders
The reservation calendar becomes orders against customer records, with charges posting to accounting.
Little Hotelier
Room types
PeakSpitz
Products in the catalogue
Little Hotelier
Rate plans
PeakSpitz
Price lists and pricing rules
Seasonal and per-channel rates are re-expressed as PeakSpitz pricing rules.
Little Hotelier
Guest details
PeakSpitz
Customer profiles
Little Hotelier
Channel manager (via SiteMinder) & booking engine
PeakSpitz
Built-in storefront for direct bookings; OTA connections re-established
Because the channel manager is SiteMinder's, OTA links are rebuilt (or a retained SiteMinder connection re-pointed) rather than moved.
Little Hotelier
Deposits taken at booking
PeakSpitz
Deposits / prepayments in accounting
What to watch when leaving Little Hotelier
- ⚠
Little Hotelier's channel manager runs on SiteMinder; OTA connections are re-established on PeakSpitz, and if you keep SiteMinder standalone its connection is re-pointed — nothing bridges automatically.
- ⚠
Because the tool is front-desk-first, back-office data such as itemised invoices, supplier records and historical statements is often thinner than expected — reconcile what actually exists before assuming it will import.
- ⚠
Historical bookings and guest folios typically come across as a read-only archive; open balances and future reservations are the parts that must be live and correct at cutover.
- ⚠
Card details captured for a booking don't transfer as usable tokens; guests re-authorise, and any terminal re-pairs to PeakSpitz built-in payments (card, cash, bank & SEPA).
Common questions about leaving Little Hotelier
It's so simple to run — will PeakSpitz feel heavier?
Simplicity is Little Hotelier's real strength, and the daily front-desk flow in PeakSpitz stays light. The difference is headroom: when you're ready for a shop, real VAT accounting or more staff, it's already in the same system rather than a new tool to bolt on.
Do I lose my SiteMinder OTA connections?
The channel manager is SiteMinder's, not Little Hotelier's, so OTA links are re-established on the new setup — either rebuilt directly or by re-pointing a retained SiteMinder account. Plan your key channels first so bookings keep flowing at cutover.
Can two of us keep working at once without extra cost?
Yes — unlimited users ship on every plan, so owner and front desk both work without per-seat fees, and everyone sees the same live availability and accounts.
As much help as you want
Do it yourself, or have us map your fields, run the import and reconcile the result with you. Support is a ladder — you start where you are comfortable and step up only where an area needs it.
See the full safe-migration approach →Why people leave Little Hotelier
PeakSpitz runs the whole business on one AI platform — not a single corner with the rest bolted on — with Spitz AI and unlimited users included. See the difference side by side.
Compare PeakSpitz vs Little Hotelier →Bring your Little Hotelier data in safely. Cross over when you are ready.
Send us a sample of your data and we will show you the restored result — no commitment, no risk to your live system.