Migrate from Lightspeed Retail
Move from Lightspeed Retail to PeakSpitz, safely.
Moving off Lightspeed Retail should feel like restoring from a backup, not a leap of faith. Your retail POS data is read into a PeakSpitz environment of your own, checked against your real numbers, and run in parallel — while Lightspeed Retail keeps running, untouched, the whole time. Here is exactly how, step by step.
Lightspeed Retail is a strong specialty-retail POS: a deep catalogue with variants and matrix products, solid vendor and purchase-order workflows, multi-store stock and rich reporting — built for shops with big, structured assortments. Two honest frictions drive migrations: it comes in two different platforms (X-Series, formerly Vend, and R-Series) with different data models, and advanced reporting, loyalty and per-location registers tend to meter as tiers and add-ons while accounting still syncs out to a separate ledger. Moving to PeakSpitz keeps the catalogue depth and purchasing but adds built-in accounting with VAT and a storefront in one system with unlimited users.
The safe way to leave Lightspeed Retail
Work down the list at your own pace. Nothing here is irreversible, and your current system stays live throughout.
- 1
Before you touch anything — get a backup you own
Get a copy of your data out of Lightspeed Retail that you control — a file held on your side, not just a setting inside the system. Confirm in your contract that you have the right to export, and note any renewal, notice or lock-in dates so the timing stays on your terms.
- 2
Export your data
Pull products, stock, customers and sales history out of Lightspeed Retail in the most complete format it offers — CSV, spreadsheet, or an account/API export. Take the history too, not just open items: past records, documents and contacts are worth keeping.
- 3
Send us a sample
Before you commit, send us a representative slice — a handful of customers, a few recent orders or bookings, part of your catalogue. We map it into PeakSpitz and show you the restored result, so you see exactly how your retail POS data lands before you move the rest.
- 4
See what maps to what
We line Lightspeed Retail up against PeakSpitz: products, stock, customers and sales history become customers, catalogue, orders, documents and ledgers in one joined-up system. Anything without an obvious home is flagged early, not discovered late.
- 5
Bring it in — a read-only restore
Your data is read into a fresh, isolated PeakSpitz environment of your own. Nothing inside Lightspeed Retail is touched, changed or switched off — it keeps running exactly as it is.
- 6
Verify against your numbers
Before you trust it, reconcile the totals — balances, counts, tax and revenue — against what Lightspeed Retail shows today. The numbers have to match before anything goes live.
- 7
Run both in parallel
Keep Lightspeed Retail live and run PeakSpitz alongside it for as long as you like. Compare like for like, move one area across first, and build trust before you depend on it. No big-bang cutover, and no deadline from us.
- 8
Cross over and decommission — on your terms
Switch over only when PeakSpitz has earned it. Keep your Lightspeed Retail export archived as a safety net, and close the old subscription when you are ready — not a moment before.
What maps where: Lightspeed Retail → PeakSpitz
Lightspeed Retail
Matrix products & variants (size × colour grids, SKUs, barcodes)
PeakSpitz
PeakSpitz catalogue with variant matrix
Lightspeed matrix grids map to PeakSpitz variant options.
Lightspeed Retail
Outlets / shops
PeakSpitz
Stock by location
X-Series 'outlets' or R-Series 'shops' become PeakSpitz locations.
Lightspeed Retail
Vendors & Purchase Orders
PeakSpitz
Suppliers and purchase orders
Lightspeed Retail
Customers & Lightspeed Loyalty
PeakSpitz
Customers
Loyalty point balances are a cutover decision.
Lightspeed Retail
Categories, brands & tags
PeakSpitz
Categories and product organisation
Lightspeed Retail
Register sales history
PeakSpitz
Sales history
What to watch when leaving Lightspeed Retail
- ⚠
Confirm which platform you're on first: X-Series (formerly Vend) and R-Series model catalogue and inventory differently, and the export shape differs between them.
- ⚠
Matrix items are where phantom stock accumulates across size and colour cells. Recount on-hand per outlet at cutover and import the counted quantities, not the inherited count.
- ⚠
Lightspeed Loyalty point balances and gift-card / store-credit balances are a cutover decision — carry a snapshot forward or reissue. Card tokens and integrated terminals re-pair, they don't transfer.
- ⚠
Supplier catalogues, cost prices and barcode/SKU schemes are re-linked, and add-on reporting or analytics history is archived rather than migrated.
Common questions about leaving Lightspeed Retail
We're on X-Series (formerly Vend) — is the migration different from R-Series?
Yes. Lightspeed ships as two platforms with different data models, so the catalogue and inventory export shape differs. Map from whichever you actually run — confirming this first avoids re-work.
Do our matrix products come across cleanly?
Lightspeed's matrix handling is one of its strengths for big assortments. Variants map to PeakSpitz's variant matrix; the one thing to get right is on-hand, which is best recounted per outlet at cutover rather than inherited.
Lightspeed syncs to our accountant's software — does PeakSpitz?
PeakSpitz has built-in accounting with VAT, so instead of syncing sales out to a separate ledger, the books live in the same system as the catalogue, stock and customers.
As much help as you want
Do it yourself, or have us map your fields, run the import and reconcile the result with you. Support is a ladder — you start where you are comfortable and step up only where an area needs it.
See the full safe-migration approach →Why people leave Lightspeed Retail
PeakSpitz runs the whole business on one AI platform — not a single corner with the rest bolted on — with Spitz AI and unlimited users included. See the difference side by side.
Compare PeakSpitz vs Lightspeed Retail →Bring your Lightspeed Retail data in safely. Cross over when you are ready.
Send us a sample of your data and we will show you the restored result — no commitment, no risk to your live system.