Migrate from Hostaway
Move from Hostaway to PeakSpitz, safely.
Moving off Hostaway should feel like restoring from a backup, not a leap of faith. Your short-let management tool data is read into a PeakSpitz environment of your own, checked against your real numbers, and run in parallel — while Hostaway keeps running, untouched, the whole time. Here is exactly how, step by step.
Hostaway is built around a strong channel manager, paired with automation and a unified inbox, which makes syncing rates and availability across Airbnb, Booking.com and Vrbo its core competence for growing rental operators. Pricing is typically tied to property count, so the bill tracks your unit growth, and like most rental platforms it is a management layer rather than a full business system — accounting, VAT and a storefront usually live elsewhere. Operators who want the channel workflow, the books and the back office in one place tend to consolidate rather than maintain a rental tool plus separate accounting.
The safe way to leave Hostaway
Work down the list at your own pace. Nothing here is irreversible, and your current system stays live throughout.
- 1
Before you touch anything — get a backup you own
Get a copy of your data out of Hostaway that you control — a file held on your side, not just a setting inside the system. Confirm in your contract that you have the right to export, and note any renewal, notice or lock-in dates so the timing stays on your terms.
- 2
Export your data
Pull listings, bookings, guests and rate calendars out of Hostaway in the most complete format it offers — CSV, spreadsheet, or an account/API export. Take the history too, not just open items: past records, documents and contacts are worth keeping.
- 3
Send us a sample
Before you commit, send us a representative slice — a handful of customers, a few recent orders or bookings, part of your catalogue. We map it into PeakSpitz and show you the restored result, so you see exactly how your short-let management tool data lands before you move the rest.
- 4
See what maps to what
We line Hostaway up against PeakSpitz: listings, bookings, guests and rate calendars become customers, catalogue, orders, documents and ledgers in one joined-up system. Anything without an obvious home is flagged early, not discovered late.
- 5
Bring it in — a read-only restore
Your data is read into a fresh, isolated PeakSpitz environment of your own. Nothing inside Hostaway is touched, changed or switched off — it keeps running exactly as it is.
- 6
Verify against your numbers
Before you trust it, reconcile the totals — balances, counts, tax and revenue — against what Hostaway shows today. The numbers have to match before anything goes live.
- 7
Run both in parallel
Keep Hostaway live and run PeakSpitz alongside it for as long as you like. Compare like for like, move one area across first, and build trust before you depend on it. No big-bang cutover, and no deadline from us.
- 8
Cross over and decommission — on your terms
Switch over only when PeakSpitz has earned it. Keep your Hostaway export archived as a safety net, and close the old subscription when you are ready — not a moment before.
What maps where: Hostaway → PeakSpitz
Hostaway
Listings
PeakSpitz
Bookable rental items in one catalogue
Hostaway
Reservations
PeakSpitz
Bookings / orders
In-progress and future stays migrate live; past stays archive read-only.
Hostaway
Channel Manager connections
PeakSpitz
OTA links re-established over the open REST API + webhooks
Each rate plan and availability rule re-verified per listing.
Hostaway
Unified Inbox
PeakSpitz
Guest CRM with message history
Hostaway
Automations / auto-messages
PeakSpitz
Message templates run by Spitz on approval
Hostaway
Owner statements & expenses
PeakSpitz
Owner payouts & expenses in the real accounting ledger, with VAT
Fees and recharges compute in the same ledger that files VAT.
What to watch when leaving Hostaway
- ⚠
Channel-manager mappings are re-established listing by listing over the open API and re-verified. Confirm each rate plan and availability rule syncs correctly before you retire Hostaway's connection.
- ⚠
Rate rules and length-of-stay restrictions — minimum stays, gap rules, seasonal rates — are re-expressed, not copied. Rebuild them deliberately so pricing behaves the same on the first live booking.
- ⚠
Integrations wired through the Hostaway Marketplace do not come along. Re-establish the ones you depend on over PeakSpitz's open REST API and webhooks.
- ⚠
Owner statement and expense logic is a mapping decision. Agree how management fees, cleaning recharges and owner payouts should calculate before the first period closes.
Common questions about leaving Hostaway
Our whole operation runs on the channel manager — how risky is the switch?
Credit where due: Hostaway's channel manager is a genuine strength, so the safe pattern is parallel-running. Re-establish Airbnb, Booking.com and Vrbo per listing in PeakSpitz over the open API, verify two-way sync, and only then stop syncing from Hostaway.
Does PeakSpitz handle VAT, or do we still need separate accounting?
PeakSpitz includes real accounting with VAT in the same system as your bookings, so rental income, fees and expenses land in one ledger. That is usually the reason operators consolidate off a rental-only tool in the first place.
Can we keep our automated guest messages?
The message content transfers as templates. The automation timing is rebuilt around Spitz, which acts the moment you approve — so check-in details, review requests and upsells still fire, with a human approval in the loop.
As much help as you want
Do it yourself, or have us map your fields, run the import and reconcile the result with you. Support is a ladder — you start where you are comfortable and step up only where an area needs it.
See the full safe-migration approach →Why people leave Hostaway
PeakSpitz runs the whole business on one AI platform — not a single corner with the rest bolted on — with Spitz AI and unlimited users included. See the difference side by side.
Compare PeakSpitz vs Hostaway →Bring your Hostaway data in safely. Cross over when you are ready.
Send us a sample of your data and we will show you the restored result — no commitment, no risk to your live system.