Migrate from Treatwell
Move from Treatwell to PeakSpitz, safely.
Moving off Treatwell should feel like restoring from a backup, not a leap of faith. Your booking & salon tool data is read into a PeakSpitz environment of your own, checked against your real numbers, and run in parallel — while Treatwell keeps running, untouched, the whole time. Here is exactly how, step by step.
Treatwell's strength is its marketplace: across Europe it's a major consumer destination for beauty bookings, and Treatwell Pro — its salon-management side, also seen as Connect — puts the calendar, clients and online bookings behind that shop window. If marketplace reach is what fills your diary, that's the real draw to credit. Teams typically migrate when they want their back office to stand on its own — commission on marketplace-sourced bookings, and a management tool that's coupled to the marketplace rather than centred on accounting, VAT, stock and their own storefront. PeakSpitz gives you that independent back office with unlimited users.
The safe way to leave Treatwell
Work down the list at your own pace. Nothing here is irreversible, and your current system stays live throughout.
- 1
Before you touch anything — get a backup you own
Get a copy of your data out of Treatwell that you control — a file held on your side, not just a setting inside the system. Confirm in your contract that you have the right to export, and note any renewal, notice or lock-in dates so the timing stays on your terms.
- 2
Export your data
Pull clients, appointments, services and stock out of Treatwell in the most complete format it offers — CSV, spreadsheet, or an account/API export. Take the history too, not just open items: past records, documents and contacts are worth keeping.
- 3
Send us a sample
Before you commit, send us a representative slice — a handful of customers, a few recent orders or bookings, part of your catalogue. We map it into PeakSpitz and show you the restored result, so you see exactly how your booking & salon tool data lands before you move the rest.
- 4
See what maps to what
We line Treatwell up against PeakSpitz: clients, appointments, services and stock become customers, catalogue, orders, documents and ledgers in one joined-up system. Anything without an obvious home is flagged early, not discovered late.
- 5
Bring it in — a read-only restore
Your data is read into a fresh, isolated PeakSpitz environment of your own. Nothing inside Treatwell is touched, changed or switched off — it keeps running exactly as it is.
- 6
Verify against your numbers
Before you trust it, reconcile the totals — balances, counts, tax and revenue — against what Treatwell shows today. The numbers have to match before anything goes live.
- 7
Run both in parallel
Keep Treatwell live and run PeakSpitz alongside it for as long as you like. Compare like for like, move one area across first, and build trust before you depend on it. No big-bang cutover, and no deadline from us.
- 8
Cross over and decommission — on your terms
Switch over only when PeakSpitz has earned it. Keep your Treatwell export archived as a safety net, and close the old subscription when you are ready — not a moment before.
What maps where: Treatwell → PeakSpitz
Treatwell
Clients (booking history)
PeakSpitz
Customer records with visit and order history
Treatwell
Services (durations, prices)
PeakSpitz
Service catalogue with durations and pricing
Treatwell
Calendar & staff availability
PeakSpitz
Scheduling and staff availability
Treatwell
Online bookings (marketplace + widget)
PeakSpitz
Storefront online booking on your own domain
Bookings run on your site rather than through the marketplace.
Treatwell
Memberships & prepaid treatments
PeakSpitz
Recurring memberships and prepaid passes
Recurring-billing consent is re-collected from each client.
Treatwell
Retail products & stock
PeakSpitz
Inventory with real accounting and VAT
What to watch when leaving Treatwell
- ⚠
Your Treatwell marketplace listing, its reviews and Europe-wide discovery are a consumer channel that sits separately from Treatwell Pro. Moving the management side to PeakSpitz doesn't move that listing or its review history — decide whether the marketplace stays as an acquisition channel while day-to-day bookings and payments run on your own storefront.
- ⚠
Marketplace bookings typically carry a commission, and those bookings currently arrive through Treatwell. Plan the booking flow before cutover: your PeakSpitz storefront becomes the primary path for repeat clients, and you choose how much new-client volume you still route through the marketplace.
- ⚠
Cards saved for deposits, no-show protection and any recurring treatments stay with the payment layer and don't transfer. Clients on recurring plans re-authorise on PeakSpitz, so time the switch around the billing cycle.
- ⚠
No-show flags, deposit records and past marketplace bookings rarely export cleanly and are partly tied to Treatwell. Keep the Treatwell Pro account read-only as an archive rather than forcing that history into the new system.
Common questions about leaving Treatwell
The Treatwell marketplace fills our diary — do we lose it?
Only if you choose to close the listing. Marketplace reach across Europe is Treatwell's strongest card, and you can keep it running for discovery while repeat bookings, payments, stock and accounting move to PeakSpitz on your own domain. Many salons keep the marketplace as a top-of-funnel channel and let their storefront take the loyal clients.
How do online bookings work after we move?
Online booking runs on your PeakSpitz storefront and your own web address, so you own the booking relationship. Update your links and confirmations before go-live; the marketplace link can stay live in parallel for as long as it earns its keep.
Is the switch disruptive to clients mid-week?
It doesn't have to be. Import clients, services and stock first, keep the Treatwell listing live during the transition, and re-authorise members just before their next billing date. Most businesses are live in about a week without consultants.
As much help as you want
Do it yourself, or have us map your fields, run the import and reconcile the result with you. Support is a ladder — you start where you are comfortable and step up only where an area needs it.
See the full safe-migration approach →Why people leave Treatwell
PeakSpitz runs the whole business on one AI platform — not a single corner with the rest bolted on — with Spitz AI and unlimited users included. See the difference side by side.
Compare PeakSpitz vs Treatwell →Bring your Treatwell data in safely. Cross over when you are ready.
Send us a sample of your data and we will show you the restored result — no commitment, no risk to your live system.