Migrate from Sawyer

Move from Sawyer to PeakSpitz, safely.

Moving off Sawyer should feel like restoring from a backup, not a leap of faith. Your class & membership tool data is read into a PeakSpitz environment of your own, checked against your real numbers, and run in parallel — while Sawyer keeps running, untouched, the whole time. Here is exactly how, step by step.

Sawyer is activity and class-management software paired with a consumer marketplace, and that marketplace is its real edge — parents discover and book kids' activities on Sawyer, so it's a genuine source of new registrations on top of the scheduling, memberships and registration tools providers use day to day. Providers usually migrate when they want to own the customer relationship and run the whole business — real accounting with VAT, inventory and their own storefront — rather than depend on marketplace discovery and its fees, and EU providers in particular often outgrow a US-centred billing setup. PeakSpitz gives you your own storefront and books; the marketplace's discovery is the one piece you'd replace with your own channels.

The safe way to leave Sawyer

Work down the list at your own pace. Nothing here is irreversible, and your current system stays live throughout.

  1. 1

    Before you touch anything — get a backup you own

    Get a copy of your data out of Sawyer that you control — a file held on your side, not just a setting inside the system. Confirm in your contract that you have the right to export, and note any renewal, notice or lock-in dates so the timing stays on your terms.

  2. 2

    Export your data

    Pull members, classes, schedules, bookings and passes out of Sawyer in the most complete format it offers — CSV, spreadsheet, or an account/API export. Take the history too, not just open items: past records, documents and contacts are worth keeping.

  3. 3

    Send us a sample

    Before you commit, send us a representative slice — a handful of customers, a few recent orders or bookings, part of your catalogue. We map it into PeakSpitz and show you the restored result, so you see exactly how your class & membership tool data lands before you move the rest.

  4. 4

    See what maps to what

    We line Sawyer up against PeakSpitz: members, classes, schedules, bookings and passes become customers, catalogue, orders, documents and ledgers in one joined-up system. Anything without an obvious home is flagged early, not discovered late.

  5. 5

    Bring it in — a read-only restore

    Your data is read into a fresh, isolated PeakSpitz environment of your own. Nothing inside Sawyer is touched, changed or switched off — it keeps running exactly as it is.

  6. 6

    Verify against your numbers

    Before you trust it, reconcile the totals — balances, counts, tax and revenue — against what Sawyer shows today. The numbers have to match before anything goes live.

  7. 7

    Run both in parallel

    Keep Sawyer live and run PeakSpitz alongside it for as long as you like. Compare like for like, move one area across first, and build trust before you depend on it. No big-bang cutover, and no deadline from us.

  8. 8

    Cross over and decommission — on your terms

    Switch over only when PeakSpitz has earned it. Keep your Sawyer export archived as a safety net, and close the old subscription when you are ready — not a moment before.

What maps where: Sawyer → PeakSpitz

Sawyer

Provider / business profile

PeakSpitz

Your own PeakSpitz storefront and business account

You own the storefront directly rather than listing under a marketplace.

Sawyer

Guardian and Child records

PeakSpitz

Customer with linked contacts

Sawyer

Activity with its semester/session schedule

PeakSpitz

Bookable service on a schedule (appointment fulfilment)

Sawyer

Registration (a child booked into an activity)

PeakSpitz

An order/booking tied to the customer

Active registrations come across as current bookings; past ones import as closed records.

Sawyer

Membership

PeakSpitz

Subscription (recurring billing)

Recurring memberships map to subscriptions; drop-in packs map to redeemable passes.

Sawyer

Drop-in / class pack

PeakSpitz

Redeemable pass

What to watch when leaving Sawyer

  • Leaving Sawyer means leaving its marketplace discovery — the new-parent traffic it sends. Before cutover, stand up your own channels (your PeakSpitz storefront, search, social, email list) so registrations don't dip; PeakSpitz gives you the storefront but not a marketplace.

  • Recurring-billing card tokens do not transfer — members and families on auto-pay re-authorise their payment method on PeakSpitz. Time the switch between billing cycles so no membership charge is missed.

  • Membership and class-pack/credit balances are a cutover decision: decide whether to carry remaining credits over as redeemable passes or honour them out on Sawyer through end of term, and reconcile balances before go-live so nobody loses a paid-for session.

  • Waivers parents signed on Sawyer usually need re-signing to stay enforceable on the new system; collect them at first login rather than assuming acceptance transfers.

Common questions about leaving Sawyer

If we leave Sawyer, do we lose the marketplace bookings?

Honestly, in part — the marketplace is Sawyer's real strength and PeakSpitz doesn't replace it with another marketplace. What PeakSpitz gives you is your own storefront and a direct customer relationship, so you rebook parents yourself. Plan your own discovery channels before you switch.

How do memberships and drop-in credits come across?

Recurring memberships map to PeakSpitz subscriptions; drop-in packs and remaining credits map to redeemable passes. Balances don't move automatically, so decide up front whether to carry credits over or honour them out on Sawyer, and reconcile the numbers before cutover.

We have EU families — does PeakSpitz handle VAT and local payment?

Yes. PeakSpitz is EU-hosted with real accounting and VAT built in, and takes card, cash, bank and SEPA — often exactly what a provider on a US-centred setup is looking for.

As much help as you want

Do it yourself, or have us map your fields, run the import and reconcile the result with you. Support is a ladder — you start where you are comfortable and step up only where an area needs it.

See the full safe-migration approach →

Why people leave Sawyer

PeakSpitz runs the whole business on one AI platform — not a single corner with the rest bolted on — with Spitz AI and unlimited users included. See the difference side by side.

Compare PeakSpitz vs Sawyer →

Bring your Sawyer data in safely. Cross over when you are ready.

Send us a sample of your data and we will show you the restored result — no commitment, no risk to your live system.