Migrate from Epicor Eagle

Move from Epicor Eagle to PeakSpitz, safely.

Moving off Epicor Eagle should feel like restoring from a backup, not a leap of faith. Your parts & inventory system data is read into a PeakSpitz environment of your own, checked against your real numbers, and run in parallel — while Epicor Eagle keeps running, untouched, the whole time. Here is exactly how, step by step.

Epicor Eagle (formerly Activant Eagle) is a long-established retail POS and ERP platform for hardware, auto-parts and specialty retailers, and its real strength is a mature, deep item catalogue wired straight into inventory, purchasing, POS and customer charge accounts — decades of retail-management refinement in one system. Teams typically move on for cost and platform reasons: per-terminal and per-module licensing, a stack of priced add-ons, ongoing maintenance, and roots that are often on-premise and character-mode. The pull toward PeakSpitz is usually the wish to run catalogue, stock, a real online storefront and accounting with VAT as one joined-up system rather than a base platform plus bolt-ons.

The safe way to leave Epicor Eagle

Work down the list at your own pace. Nothing here is irreversible, and your current system stays live throughout.

  1. 1

    Before you touch anything — get a backup you own

    Get a copy of your data out of Epicor Eagle that you control — a file held on your side, not just a setting inside the system. Confirm in your contract that you have the right to export, and note any renewal, notice or lock-in dates so the timing stays on your terms.

  2. 2

    Export your data

    Pull your parts catalogue, stock, customers and orders out of Epicor Eagle in the most complete format it offers — CSV, spreadsheet, or an account/API export. Take the history too, not just open items: past records, documents and contacts are worth keeping.

  3. 3

    Send us a sample

    Before you commit, send us a representative slice — a handful of customers, a few recent orders or bookings, part of your catalogue. We map it into PeakSpitz and show you the restored result, so you see exactly how your parts & inventory system data lands before you move the rest.

  4. 4

    See what maps to what

    We line Epicor Eagle up against PeakSpitz: your parts catalogue, stock, customers and orders become customers, catalogue, orders, documents and ledgers in one joined-up system. Anything without an obvious home is flagged early, not discovered late.

  5. 5

    Bring it in — a read-only restore

    Your data is read into a fresh, isolated PeakSpitz environment of your own. Nothing inside Epicor Eagle is touched, changed or switched off — it keeps running exactly as it is.

  6. 6

    Verify against your numbers

    Before you trust it, reconcile the totals — balances, counts, tax and revenue — against what Epicor Eagle shows today. The numbers have to match before anything goes live.

  7. 7

    Run both in parallel

    Keep Epicor Eagle live and run PeakSpitz alongside it for as long as you like. Compare like for like, move one area across first, and build trust before you depend on it. No big-bang cutover, and no deadline from us.

  8. 8

    Cross over and decommission — on your terms

    Switch over only when PeakSpitz has earned it. Keep your Epicor Eagle export archived as a safety net, and close the old subscription when you are ready — not a moment before.

What maps where: Epicor Eagle → PeakSpitz

Epicor Eagle

Item library (Eagle SKUs, with interchange and superseded-item links)

PeakSpitz

Products / catalogue items with attributes

Supersession and interchange links carry as product data; the chain logic is re-expressed, not lifted verbatim.

Epicor Eagle

Charge / house accounts (customer AR and credit terms)

PeakSpitz

Customers with trade accounts and credit terms

Epicor Eagle

Matrix pricing and price levels

PeakSpitz

Price rules / trade pricing tiers

Which Eagle price levels map to which PeakSpitz tiers is a deliberate mapping decision, not a clean import.

Epicor Eagle

Purchase orders and vendor electronic ordering

PeakSpitz

Purchase orders + supplier ordering over the open REST API

Electronic-ordering links to suppliers are re-established on the new system.

Epicor Eagle

Multi-store / location inventory

PeakSpitz

Inventory tracked by location

Epicor Eagle

POS register transactions

PeakSpitz

Sales orders + built-in storefront

What to watch when leaving Epicor Eagle

  • Matrix pricing and customer price levels are a mapping decision, not a lift-and-shift. Eagle's matrix and quantity/line pricing usually has to be re-expressed as PeakSpitz trade-pricing tiers deliberately, deciding which customers and levels land in which tier — a good moment to simplify pricing that has accreted over the years.

  • Priced add-on modules and any character-mode custom reports or scripts do not transfer as code. They are re-expressed as PeakSpitz configuration or as integrations over the open REST API and webhooks.

  • Vendor electronic-ordering / EDI links do not travel with the data. Supplier ordering is re-established on PeakSpitz using purchasing plus the open REST API and webhooks.

  • Years of POS register transactions and closed AR are best archived read-only rather than migrated. Bring the live catalogue, current stock and open customer balances; keep the deep transaction history as an archive.

Common questions about leaving Epicor Eagle

Will our full Eagle transaction and AR history come across?

Practically, no — and that is normal. You migrate the live catalogue, current stock, open customer balances and trade terms; the multi-year register and AR history stays as a read-only archive. It is the moment to start with clean balances rather than inherit every historical line.

What happens to Eagle's matrix pricing and price levels?

They map to PeakSpitz trade-pricing tiers, but as a deliberate decision. You choose which price levels and customer groups become which tiers, which is a chance to rationalise pricing rather than copy it verbatim.

We order from suppliers electronically through Eagle — is that lost?

The ordering links are re-established rather than transferred. PeakSpitz purchasing and inventory replace the flow, and the open REST API plus webhooks reconnect suppliers so electronic ordering runs from the new system.

As much help as you want

Do it yourself, or have us map your fields, run the import and reconcile the result with you. Support is a ladder — you start where you are comfortable and step up only where an area needs it.

See the full safe-migration approach →

Why people leave Epicor Eagle

PeakSpitz runs the whole business on one AI platform — not a single corner with the rest bolted on — with Spitz AI and unlimited users included. See the difference side by side.

Compare PeakSpitz vs Epicor Eagle →

Bring your Epicor Eagle data in safely. Cross over when you are ready.

Send us a sample of your data and we will show you the restored result — no commitment, no risk to your live system.