Migrate from Cloudbeds
Move from Cloudbeds to PeakSpitz, safely.
Moving off Cloudbeds should feel like restoring from a backup, not a leap of faith. Your hotel PMS data is read into a PeakSpitz environment of your own, checked against your real numbers, and run in parallel — while Cloudbeds keeps running, untouched, the whole time. Here is exactly how, step by step.
Cloudbeds earned its place with independents, hostels and small hotels by bundling PMS, booking engine and one of the widest channel-manager networks in hospitality — distributing rooms across many OTAs is genuinely its headline strength. Teams typically move on as the business grows past the front desk: pricing commonly scales with room count, add-ons (payments, insights, revenue tools) stack into the bill, and back-office accounting, inventory and any retail still live in separate systems. PeakSpitz consolidates bookings, a built-in storefront, operations and real VAT accounting into one EU-hosted platform with unlimited users.
The safe way to leave Cloudbeds
Work down the list at your own pace. Nothing here is irreversible, and your current system stays live throughout.
- 1
Before you touch anything — get a backup you own
Get a copy of your data out of Cloudbeds that you control — a file held on your side, not just a setting inside the system. Confirm in your contract that you have the right to export, and note any renewal, notice or lock-in dates so the timing stays on your terms.
- 2
Export your data
Pull rooms, rate plans, reservations and guest profiles out of Cloudbeds in the most complete format it offers — CSV, spreadsheet, or an account/API export. Take the history too, not just open items: past records, documents and contacts are worth keeping.
- 3
Send us a sample
Before you commit, send us a representative slice — a handful of customers, a few recent orders or bookings, part of your catalogue. We map it into PeakSpitz and show you the restored result, so you see exactly how your hotel PMS data lands before you move the rest.
- 4
See what maps to what
We line Cloudbeds up against PeakSpitz: rooms, rate plans, reservations and guest profiles become customers, catalogue, orders, documents and ledgers in one joined-up system. Anything without an obvious home is flagged early, not discovered late.
- 5
Bring it in — a read-only restore
Your data is read into a fresh, isolated PeakSpitz environment of your own. Nothing inside Cloudbeds is touched, changed or switched off — it keeps running exactly as it is.
- 6
Verify against your numbers
Before you trust it, reconcile the totals — balances, counts, tax and revenue — against what Cloudbeds shows today. The numbers have to match before anything goes live.
- 7
Run both in parallel
Keep Cloudbeds live and run PeakSpitz alongside it for as long as you like. Compare like for like, move one area across first, and build trust before you depend on it. No big-bang cutover, and no deadline from us.
- 8
Cross over and decommission — on your terms
Switch over only when PeakSpitz has earned it. Keep your Cloudbeds export archived as a safety net, and close the old subscription when you are ready — not a moment before.
What maps where: Cloudbeds → PeakSpitz
Cloudbeds
Reservations
PeakSpitz
Bookings recorded as orders
Each stay becomes an order against the guest's customer record, with folio charges posting to real accounting.
Cloudbeds
Accommodation / room types (incl. dorm beds)
PeakSpitz
Products in the catalogue
Mixed dorm-and-private hostel inventory models as per-bed and per-room sellable products.
Cloudbeds
Rate plans (incl. derived / linked rates)
PeakSpitz
Price lists and pricing rules
Rates defined as an offset of a base rate are re-expressed by hand rather than imported.
Cloudbeds
Guest profiles
PeakSpitz
Customer profiles
Cloudbeds
Channel manager & booking engine connections
PeakSpitz
Built-in storefront for direct bookings; OTA links re-established via the open REST API
Cloudbeds
Housekeeping status
PeakSpitz
Operations tasks
What to watch when leaving Cloudbeds
- ⚠
Cloudbeds' channel reach is broad, but OTA connections don't move with your data — each channel's room-type and rate-plan mapping is re-established on the new system before you resume selling.
- ⚠
Historical reservations, folios and night-audit reports typically come across as a read-only archive; you keep the record for reference rather than re-opening closed stays.
- ⚠
Derived or linked rate plans (a rate set as an offset of another) are a mapping decision, not a straight import, and are re-expressed as PeakSpitz pricing rules.
- ⚠
If you use Cloudbeds Payments and its terminals, stored card tokens do not transfer; guests re-authorise on the next booking and terminals re-pair to PeakSpitz built-in payments (card, cash, bank & SEPA).
Common questions about leaving Cloudbeds
Will I keep the OTA coverage Cloudbeds gave me?
Cloudbeds' channel breadth is one of its best features, and PeakSpitz won't pretend to match every niche connection on day one. Direct bookings run through the built-in storefront, and OTA links are re-established using the open REST API and webhooks. Confirm your must-have channels during planning so nothing goes dark at cutover.
Can I move my guest history and folios?
Guest profiles map cleanly to customer records. Closed folios usually come over as a read-only financial archive so history stays intact, while new charges post into PeakSpitz's real accounting with VAT.
We run a hostel with dorms and private rooms — does that map?
Bed and room inventory is modelled as products, so mixed dorm and private setups and per-bed selling are represented. Rate plans become price lists and pricing rules, and unlimited users means front desk, housekeeping and owners all work without per-seat fees.
As much help as you want
Do it yourself, or have us map your fields, run the import and reconcile the result with you. Support is a ladder — you start where you are comfortable and step up only where an area needs it.
See the full safe-migration approach →Why people leave Cloudbeds
PeakSpitz runs the whole business on one AI platform — not a single corner with the rest bolted on — with Spitz AI and unlimited users included. See the difference side by side.
Compare PeakSpitz vs Cloudbeds →Bring your Cloudbeds data in safely. Cross over when you are ready.
Send us a sample of your data and we will show you the restored result — no commitment, no risk to your live system.